Work With Us

Boundless Marketing Co. is a Charleston-based digital marketing agency offering four core services: marketing strategy & reporting, digital advertising, email marketing, and social media management. The agency was built on the core values of collaboration, curiosity, and caliber. That means approaching every client relationship as a true partnership and delivering results through goal-driven strategies and rigorous review processes.

About the role:
We are seeking a marketing and client success manager based in Charleston to join our passionate and close-knit team.

This individual will be responsible for ensuring client success and satisfaction throughout the entire lifecycle from onboarding to offboarding, overseeing junior members of our account team, leading meetings with clients, managing quality control for client deliverables, making strategic decisions on behalf of clients, and supporting our founder with some day-to-day operations. This individual will report directly to our founder.

This role is hybrid, and the candidate must be based in or near Charleston, South Carolina. Our team works from our office at least two days a week, including every Monday. Occasional travel, typically during the work week, will be required.

The ideal candidate is someone with at least four years of marketing experience, with at least two years in an agency setting. 

If you are a self-starter who stays up-to-date with the latest marketing trends and is comfortable managing projects from start to finish, you may be an excellent fit for this role. We invite all curious, adaptable, and collaborative professionals to apply!

Qualifications:

⟡ Minimum 4 years of full-time work experience in a marketing or public relations role
⟡ Minimum 2 years of full-time experience working at an agency
⟡ Solid understanding of marketing metrics, like click-through rates and impressions
⟡ Intermediate design skills and the ability to articulate design concepts and edits to junior staff
⟡ Familiarity with platforms like G-Suite, Slack, Monday.com, and Canva
⟡ Excellent writing, copyediting, and communication skills, both written and verbal
⟡ Exceptional organization skills
⟡ Ability to work between 9 a.m. and 5 p.m. EST Monday through Friday, with evening and weekend work rarely required.
⟡ Availability for occasional client travel.

Responsibilities:

Client Success
⟡ Troubleshoot client issues; brainstorm and implement creative solutions.
⟡ Lead calls with clients.
⟡ Set sprint priorities and deadlines.

Marketing Strategy, Execution, and Reporting
⟡ Develop and execute strategic campaigns for our clients.
⟡ Write and copyedit blogs, thought leadership articles, press releases, website content, and social media captions.
⟡ Design, edit, and review social media graphics, flyers, and other marketing collateral.
⟡ Analyze marketing metrics and uncover valuable insights for our clients.

Team Development & Collaboration
⟡ Write and manage creative briefs for contractors and junior staff.
⟡ Collaborate internally to brainstorm, strategize, execute, and report on campaigns.
⟡ Oversee junior staff’s projects, ensuring all deliverables are shared with clients by their deadlines and meet our quality standards.
⟡ Run the Boundless Marketing Co. internship program.
⟡ Lead some training and development sessions for the internal team.
⟡ Develop and maintain process and planning documents. Implement best practices and more efficient systems when possible.

Compensation

The salary range for this role is $55,800 - $65,000, commensurate with experience.

Interview Process

Our process consists of three separate interviews. More details will be provided to selected candidates. We would like to fill this role by January 30, 2025, or sooner.

⟡ First interview: phone screen (10 minutes)
⟡ Second interview: virtual interview with founder (45 minutes)
⟡ Third interview: in-person interview with an additional team member and technical skill assessment (60 - 90 min)*

*The technical skills assessment will be based on a fictional client. No work you produce will be used to generate revenue for our company or any of our clients. Everything you produce will remain confidential after the assessment.

How to apply

Please email erin@boundlessmarketingco.com with your cover letter, resume, and a marketing writing sample.